Privacy Policy
Last Updated: January 2025
Introduction
At GO2BITES, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
We collect information you provide directly to us, such as when you create an account, place an order, or contact us for support. This may include:
- Name and contact information (email address, phone number, shipping address)
- Payment information (processed securely through our payment providers)
- Order history and preferences
- Communications with our customer service team
- Account credentials (username and password)
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders and account
- Send you marketing communications (with your consent)
- Improve our products and services
- Prevent fraud and enhance security
- Comply with legal obligations
- Analyze website usage and trends
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.
We use cookies to:
- Remember your preferences and settings
- Keep you signed in to your account
- Analyze website traffic and usage patterns
- Personalize your shopping experience
- Serve relevant advertisements
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use SSL encryption for all sensitive data transmission and store payment information securely through PCI-compliant payment processors. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Third-Party Services
We may share your information with third-party service providers who perform services on our behalf, such as:
- Payment processors
- Shipping and fulfillment partners
- Email service providers
- Analytics providers
- Marketing platforms
These third parties are contractually obligated to protect your information and use it only for the purposes we specify.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Object to processing of your personal information
- Request data portability
To exercise these rights, please contact us at privacy@go2bites.com.
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@go2bites.com or visit our Contact page. You can also write to us at: GO2BITES, Austin, Texas.